Privacy Policy

Privacy Policy for Crocodile Grill & Bar

1. Introduction Welcome to Crocodile Grill & Bar! We are committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy outlines the types of information we collect from our guests, both online and offline, and how we use, share, and protect that information.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you make a reservation, place an order online, or participate in our promotions.
  • Usage and Analytics Data: When you visit our website, we may collect information about your device and interaction with our site. This includes your IP address, browser type, and usage data.

3. How We Use Your Information

  • To process transactions and fulfill orders.
  • To communicate with you about your reservations, orders, and any inquiries.
  • To improve our services and website based on your feedback and interactions.
  • To comply with legal obligations and to protect the rights and safety of our customers and our business.

4. How We Share Your Information

  • Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing and website hosting.
  • Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, property, or safety.

5. Data Protection Rights (GDPR) If you are a resident of the European Union, you have the following rights under the GDPR:

  • Right to Access: You can request access to your personal data that we hold.
  • Right to Rectification: You can request correction of inaccurate personal data.
  • Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes collected.
  • Right to Restrict Processing: You can request the restriction of processing of your personal data.
  • Right to Data Portability: You can receive the personal data that you have provided to us in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data.
  • Right to Withdraw Consent: Where consent forms the basis of processing, you may withdraw your consent at any time.

6. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

7. Changes to This Privacy Policy We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Crocodile Grill & Bar 800 M norte de Dominical, Provincia de Puntarenas, Dominical, Barú, 1645, Costa Rica

info@villasriomar.com

+1 (506) 2787-0054